Hotel Emma Small Luxury Hotel - Florence

Charming terrace for morning coffee, very relaxing.

Very nice budget hotel in Florence. The room was very clean and was cleaned everyday. Domenico, (the hotel owner?), was very polite and helpful at all times. The hotel is a decent walk from downtown (we did this everyday and found the walk pleasant). Three main bus lines connect it to the downtown. The bus stop is just around the corner. There are restaurants, supermarkets and other stores either next to the hotel or a short walk from it. Fair warning, the hotel is on the second floor and there is no elevator. We did not consider this to be a major issue. The hotel staff was willing to help with the luggage (we didn't need it). For the price paid, we thought this was excellent value for the money.

Location, italian, frendly,

The room was beautiful, but the stairs were tough with heavy luggage.

Support from the staff was excellent. Room is really comfortable.

I went with my wife and a 1.5 year old daughter. The bed was really big for three of us to sleep. Location is the best advantage. Bus stops right opposite to the hotel door. So not much to walk I am tired from the whole day.

Everything! The rooms were very nice and everything seemed very clean. Everyone on the staff was extremely nice, except only one could speak English well. They allowed us to check out at 3:30 pm instead of 11 am and were very accommodating. There was internet in our room as well as in the lobby.

It was about a 20 minute walk to the city center, but there are buses right around the corner.

Could this be the unicorn we're all looking for?

The manager was helpful, providing great local dining recommendations and accommodating with our luggage. The terrace was a fantastic spot for morning coffee!

Stairs to reach the hotel were steep, which could pose a challenge for those with heavy luggage.

Friendly staff, explained which buses snd tours to tale for the time we stayed. Safe hotel with bus stop 20m away. Excellent price, with bathroom and wifi. One recomendarion would be to improve a litros bit, the cieaness if the bathroom. I definately would stay again and recommend this hotel. Good breakfast. Family run hotel

Improve cíeaness of bathrroom, just a ilttle bit.

It isn't expensive, and the cleaning is good.

The location is a little bit far away from the city.

My kids wished for more room to play.

Newly remodelled and reasonably large unit with a lovely bathroom

The location was excellent. Public transportation right outside the door and several wonderful restaurants and cafes were within 1 or 2 blocks.

The room was comfortable and clean, with a lovely terrace view, made mornings enjoyable. I loved the pleasant atmosphere and the friendly staff.

Excellent modern and stylish hotel, didn't want to say goodbye.

No complains at all, I loved this hotel and recommend. Excellent staff and peaceful location to the historical old town, everything was beautiful. Had a great selection of options for breakfast, it was incredibly nice. The rooms were stylish and newly renovated with a lovely bathroom.

Excellent service, good breakfast, cleanliness and comfort of the rooms.

Nothing.